How to Resolve QuickBooks error code 267?

Users who open an older client invoice and subsequently view it frequently face the QuickBooks Error Code 267. The error message will prompt the user for a credential modification before the closing date after attempting to close. Another prominent instance when the QuickBooks error code 267 occurs is when an attempt is made by users to open the balance sheet in QuickBooks after completing other tasks.

When the balance sheet is discovered out of balance and you get this error, this article will discuss how to resolve the QuickBooks Error Code 267 in the easiest ways.


Important causes behind the QuickBooks Error Code 267

The various contributory factors leading to the QuickBooks error code 267 are as follows:

  • There was an imbalance in the balance sheet.
  • User-related token headers were NULL.
  • When Target doesn’t have a sales tax code
  • Invoice reports that contain discrepancies
  • Posted bills with a negative value
  • Reports of balance sheets do not show all accounts.


Identifying the QuickBooks error code 267

  • You can pay heed to the following points for identifying this issue in your program and computer:
  • To prevent further damage, QuickBooks or the Windows operating system may abruptly shut down.
  • When a user makes a request using the keyboard or mouse, the application stops responding.
  • The company data file might not be accessible to the user.
  • It’s possible for QB to show a white or black screen coupled with glitches.
  • Another indication of QuickBooks error code 267 is the inability to update the application.


Easy solutions to resolve the QuickBooks error code 267

You must carefully execute each of the following troubleshooting techniques to remove QuickBooks error code 267 from your device:


Solution 1: Utilize the invoice credits that are available

An invoice’s recorded value must either be turned into a credit memo for the client or returned to them when it is voided or deleted. You can create credit and use it in the following ways:

  • To access the Customer Payment screen, hit the button for Receiving Payments.
  • Afterward, choose the customer that qualifies for the invoice credit in the Receive From section.
  • Tap the Discount and Credits option after opting for the appropriate Invoice.
  • Choose the credits you want to apply for, then hit on Done.
  • Press the Save and Close button to confirm your action.


Solution 2: Use the Verify and Rebuild Data tool

You can fix data issues by using the QuickBooks Verify Data and Rebuild utility. Additionally, you must make use of both of these tools to guarantee that regenerating the Invoice permanently removes the problem.

  • Initially, hit on Close All from the Window tab by tapping on it.
  • Choose the Verify Data from the drop-down menu under File, then Utilities.

  • Let the tool run, then take the following action based on the message that appears on the screen.
  • Follow the instructions provided to resolve any data damage warnings or problems that may appear on the screen.
  • The Rebuild Data tool must be used to correct the issue if the notification “Your data has lost integrity” appears.

  • The Rebuild Data option can be found under Utilities in the File menu.
  • Hit on OK to generate a data backup file when QuickBooks prompts you to do so.
  • Once the message “Rebuild has completed” appears on the screen, wait a brief while.
  • After that, you must use the Verify Data tool once more to make sure any bugs have been eliminated.


We wind up with the hope that the information provided in this article proved to be of some help to you to resolve QuickBooks error code 267. If you face any obstacles during the process, call our 24/7 QuickBooks error support team and get your queries resolved.


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